Shipping policy

All items are sent recorded delivery and may require a signature upon arrival.

Please note, international deliveries may require additional charges from customs. Any extra charges are the responsibility of the buyer.

 

All items are sent using Royal Mail or Parcel Force services. On very rare occasions, items may be delayed and we advise to allow up to 4 weeks after the shipping date for the package to arrive.

 

If you need any assistance with tracking your order, please get in touch at velvetrainbows@live.co.uk and we will be more than happy to help.